Thanks for sharing Arfan! I definitely think - from my experience - that the document module will be invaluable in local government. I remember multiple drafts and revisions to procedure and policy documents when I worked in local government and ownership wasn't clear. Let us know how you get on...

Hi all, I work at Oldham Council within the Adult & Community Services and here we have been using the CA/PA module to register, monitor and report on the complaints we recieve. This has been invaluable in getting monthly, quarterly and annual reports out. We are in the process of looking at utilising...

I'm aware that some of the Community users use Q-Pulse in central or local government, or a government agency. As a former local goverment employee, I'm really interested in how Q-Pulse could be used and would love to know more! Please reply and tell us how you use (or plan to use) Q-Pulse. Over...

Real name: Mohammed Arfan (but known as Arfan) City/Country you live: Oldham, Greater Manchester, England Job Title: Quality Assurance Co-ordinator Company: Oldham Council I am currently working within the Adult & Community Services and we are using Q-Pulse primarily to record and monitor Complaints...